Zealandia Hub FAQs for Members and Donors

When it comes time to renew your membership you will receive an email from us with a unique link to set up your Zealandia Hub account. From there you will be asked to create your own log in and to set a password. Please use the email address we usually email you at.  

An email will be sent to the primary membership contact when the membership is nearing expiry. Please log in and create an account using the email address we usually email you at.  

Your membership details will only show if you log in with the email address used by the primary member. If you require assistance, please contact us membership@visitzealandia.com  

Go to the Zealandia Hub Login page on the Zealandia website, then choose Forgot password?  
Enter your email address and click “send reset code”, go to your email, click the link, and then reset your password on the hub. You should now be able to log in. If you require assistance, please contact us membership@visitzealandia.com  

  • View your past payments and access receipts   

  • Check your membership expiry date   

  • Renew your membership  

  • Update your credit card details 

  • Select automatic renewal of your membership, when paying with a credit card.  

  • Add a donation to your membership payment  

  • Update your email address, postal address and phone number  

  • View the members on your membership  

  • Download a receipt of your membership and donation payments. (Feature coming soon) 

  • Additional features will be released over time, please keep an eye on your member newsletter for updates.  

  • Make changes to your membership, e.g. changing your membership type, adding or removing the people on your existing membership.  

  • Change the name on your membership.  

Please contact us to request these types of changes at membership@visitzealandia.com or refer to the Membership Terms and Conditions 

Yes, you can visit the team at the Visitors Centre for assistance or call us Ph: 04 920 9213 during opening hours.